Thursday, 28 November 2013

IRespose

Well nothing really good comes from all the shit around you and this situation is no different. The morning of the 27th I got a call from the IStore manager, saying that he was really sorry, but they had found the issue, and it was gonna take 5 more working days to return my money. I had just got out the shower, was drying myself while taking the call, speaker phone dudes, and I just lost my mind, I am pretty sure I was close to bursting a blood vessel in my brain, bursting through my skin and like a party balloon that gets away from you my head would go flying wildly across the room, I'm grateful it didn't. Certain threats were issued, and I gave him 12 hours or I was going to the store.

Yesterday after having been contacted by a young woman from the group, they had arranged and did, in all fairness drive to my home and give me my money in cash, and for my troubles a R500 gift voucher for the IStore, for those that don't know I was brought up in an Italian Catholic household so we are well versed in guilt and gratitude, and I felt myself feeling the later... not for long.
I was grateful to eventually have my money, cause its mine and I need it, but not to them, The IStore were at fault, there is no discussion about this, even they agree, and these young women were able to sort the issue out in a few minutes. So my questions are, why didn't someone do that the first time I brought it to there attention weeks ago? And where were these two women through all this? Was it necessary to have fucked me around like this? The answers are simple, there is a product coming out of that IStore and it's called IDontgiveafuck, and you see it in every face in the store, from security guard to manager.

Without giving my age away I worked in advertising before Apple were even in this country, and there arrival changed our lives, we could do so much more, achieve so much more, it changed the very craft of advertising and design, faster , more options, efficient and I can go on, but years later all this is lost. Lost in its own creation, making all those around it lazy and unable to think, because the answers should be coming at the press of a key or click of a mouse, instead of using your brain, and if you need anymore proof of this, visit the IStore and check out that IDontgiveafuck program they got going on.

To end this saga, I got a call from the regional manager later in the day to apologise, and so he did, and there isn't much more he can do I guess... or is there? But I just am too angry to give this anymore thought, so with this I am done.

One more thing, Steve, if you only knew what they are doing, you'd be turning in your grave.

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