On the 12th of the month, I made a purchase at the IStore in Canal Walk, went home wasn't happy with what I had done, without opening my purchase I went back the 13th and returned it for a refund. Pretty simple right????? well the R4599-00 leaves your account the very moment of purchase, that is a fact, but returning it, well....... that takes a little longer. You would be very wrong in assuming that it would be returned as quickly, but by a week later, I still had not been refunded. So off I go to the bank, get a statement which I am charge R11-00 for a cost that also leaves my account instantly I might add, and ask the simple question "Where is my money?". I am told that the bank has nothing to do with this, the IStore has to refund this money and if it's not in my account, it's still with them, well that makes perfect sense, so with all my documentation, I'm off to the IStore. Now the fun and games begin, the first thing I do is ask for the manager, who ...
a never ending stream of consciousness