I placed an order on the 16th of Nov 2022, was told a 10-day manufacture time was needed, the package arrived at the 23rd of Jan 2023. I had to constantly email them to get some clarity on what was happening with my order. At one point I got an email on the 13th of December asking me what stitching I preferred on the seat, which I responded to with 12 hours, then have this José clown tell me 2 weeks later, they were waiting on my response on the seat. I immediately called bullshit and his response was "no matter the seats not done so even if I had told him today it would have made no difference" It has been a litany of poor excuses and complete disrespect for a client.
On arrival, it is clear they couldn't have taken the time to wrap the parts properly or even seal the box, amongst parts from other sources are their parts in the box, steal hardware and the tail loop are completely unwrapped and loose in the box, with them are 2 fiberglass fenders, 1 wrapped, the other not, this is important, because in my last communication with them, they stated that as the parts were to be sanded and painted, so they felt no need to wrap them.
A. Why then was the one fender wrapped and not the other.
B. The belly pan is raw, yet it was bubble wrapped.
C. Why would you risk damaging all the other parts in the box by allowing some to be unwrapped and unfastened.
At one point the clown tells me it will take longer to get to me because I am in Africa, the British Customs (American Company) order I placed on the same day, was landed and cleared in a week, and packed absolutely amazingly so that all the parts were well protected. From the date of despatch to my door from Spain took 3 working days, I don't know what this clown thinks, but he is obviously clutching at any straw of an excuse to cover his ass.
All I got was excuses for not doing what they should have done, and what I paid a lot of money for, lame excuses and lame apologies.
Don't use these guys, they spend more time creating a media image and not actually delivering.
I wish I had read the Google reviews before I ordered with them as I would certainly not have.
Below is my order not cheap at 1,589.20 €
If "Italy came to town" this weekend, then, it missed the bus. The Italian consulate should be ashamed at charging people to actually just be fed by the average restaurants in and around Cape Town. Seriously the music wasn't even Italian, one vendor actually spoke Italian. I get you want to spread Italian products to a wider audience, but this was disjointed, there were supposed to have been vendors, why am I paying to have Woolworths show their "Italian range" fuck off! Where are those Nonna's making fresh pasta, and great sauses, where is the Nonno with his amazing home grown tomatoes and home cured prosciutto? Security at the entrances was a joke and just stupid and rude, and I am not talking about the young women who manned the entrace, but the security, who could not help having to be pedantic assholes. If this is the face of Italy in SA, shame, just shame, what a waste.

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