I placed an order on the 16th of Nov 2022, was told a 10-day manufacture time was needed, the package arrived at the 23rd of Jan 2023. I had to constantly email them to get some clarity on what was happening with my order. At one point I got an email on the 13th of December asking me what stitching I preferred on the seat, which I responded to with 12 hours, then have this José clown tell me 2 weeks later, they were waiting on my response on the seat. I immediately called bullshit and his response was "no matter the seats not done so even if I had told him today it would have made no difference" It has been a litany of poor excuses and complete disrespect for a client.
On arrival, it is clear they couldn't have taken the time to wrap the parts properly or even seal the box, amongst parts from other sources are their parts in the box, steal hardware and the tail loop are completely unwrapped and loose in the box, with them are 2 fiberglass fenders, 1 wrapped, the other not, this is important, because in my last communication with them, they stated that as the parts were to be sanded and painted, so they felt no need to wrap them.
A. Why then was the one fender wrapped and not the other.
B. The belly pan is raw, yet it was bubble wrapped.
C. Why would you risk damaging all the other parts in the box by allowing some to be unwrapped and unfastened.
At one point the clown tells me it will take longer to get to me because I am in Africa, the British Customs (American Company) order I placed on the same day, was landed and cleared in a week, and packed absolutely amazingly so that all the parts were well protected. From the date of despatch to my door from Spain took 3 working days, I don't know what this clown thinks, but he is obviously clutching at any straw of an excuse to cover his ass.
All I got was excuses for not doing what they should have done, and what I paid a lot of money for, lame excuses and lame apologies.
Don't use these guys, they spend more time creating a media image and not actually delivering.
I wish I had read the Google reviews before I ordered with them as I would certainly not have.
Below is my order not cheap at 1,589.20 €
At this time of year when everyone is reminded that being a human being is being kind and loving, forgiving and tolerant, I feel that it's all bullshit, this is not a state for the holidays, this should be a constant state and something we should strive towards in our everyday lives. I blogged about being a "mensch" and perhaps it's good to remind ourselves what it means to be one. what follows is that blog A while ago I mentioned being a “mensch” and I was not really clear on what it means. A good friend and client brought this in for me, it’s part of an article written by Charlotte Cohen, and it sums it up well. What is a honourable mensch It is a voice, and the understanding behind it. It is the eyes, and the intelligence behind them. It is the recognition that support is needed, and asked for, giving it And the kindness that lies behind all of that. It’s keeping quiet when one ought and speaking when one should and knowing the difference. It’s giving pr...
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